The Happy Chemist

0064 4 564 8618
  1. The Happy Chemist Club programme is operated by Clive’s Chemist.
  2. Happy Chemist Club is exclusive to Clive's Chemist.
  3. Each member of Happy Chemist Club is bound to the full terms and conditions of the programme, as varied from time to time.
  4. Clive’s Chemist may cancel, withdraw or alter the programmes, including these terms and conditions at any time at our discretion. Clive’s Chemist reserves the right to alter the reward rate at any time.
  5. Clive’s Chemist may cancel any membership of the Happy Chemist Club programme at any time in its absolute discretion.
  6. On cancellation of the Happy Chemist Club programme or membership of the Happy Chemist Club programme all accrued points are forfeited. Clive’s Chemist will honour current Reward Vouchers providing they have not expired.
  7. If we identify that you hold two or more cards, we may merge them into one account at our discretion. You may hold only one card and membership number.
  8. Clive’s Chemist will not send direct mail communications to addresses outside of New Zealand.
  9. Happy Chemist Club is available for individuals only, not organisations or groups. Your Happy Chemist Club is not transferable and can only be used by the person whose name corresponds with the member profile. A member may terminate his or her membership in the Happy Chemist Club programme at any time by giving notice in writing and returning his or her card to Clive’s Chemist.
  10. Clive’s Chemist reserves the right to notify law enforcement agencies and to pursue any remedies that may be available in the case of improper use or fraudulent activity in relation to these loyalty programmes or any other systems.
  11. The standard rate of point's collection is 1 point for every dollar spent on eligible retail purchases and 1 point for every prescription item with a fee.
  12. Clive’s Chemist reserves the right to exclude some promotions/products from accumulating Happy Chemist Club points. We reserve the right to substitute or remove products and services available for point's collection and redemption in store and online without notice.
  13. If you return a product for refund, we will deduct the number of points collected from your Happy Chemist Club account.
  14. Your Happy Chemist Club card must be presented at time of purchase to earn points. Points cannot be retrospectively allocated once a purchase is complete.
  15. Any discrepancies in points balance or rewards must be reported to Clive’s Chemist promptly. Otherwise the points balance and rewards issued will be deemed to be correct and binding on the member. Clive’s Chemist's decision on any such dispute is final and binding.
  16. Reward Vouchers may only be redeemed upon presentation of the Happy Chemist Club (or appropriate ID) that corresponds with the membership number appearing on the Member profile.
  17. Happy Chemist Club Vouchers expire 3 months from the date of issue.
  18. Happy Chemist Club Points will not be earned on the redemption of a Reward Voucher.
  19. Happy Chemist Club Vouchers must be used in one visit. No change or credit will be given.
  20. Happy Chemist Club can be used at Clive's Chemist
  21. Happy Chemist Club points will be earned for purchases of any product and service in-store and online excluding the following: gift cards, calling cards and mobile phone top-ups, beauty therapy services, shipping and handling. Happy Chemist Club points will be earned on the redemption of gift vouchers, not the purchase of gift vouchers.
  22. When you accumulate 150 Points within a 12 month rolling period a $10 Happy Chemist Club Voucher will be issued and available for you to spend when you next shop at Clive's Chemist. Any remaining points not falling within a multiple of 150 will represent your new points balance. Rewards Vouchers are electronic and not transferable.
  23. Happy Chemist Club vouchers cannot be used on gift cards, calling cards and mobile top-ups, beauty therapy services, shipping, gift wrapping nor exchanged for cash.
  24. All Happy Chemist Club points expire 12 months from the date on which they were earned.