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For your shopping convenience you can now shop for our top-selling medicines and vitamins from home. It's safe, convenient and super-simple! CLICK HERE to check it out Shopping online is a great way to get the essential products you need, with the least fuss:Browse through our top-sellers on your phone, tablet or computer, add them to your shopping cart, pay and then select to pickup your items.We'll text or email you when your purchases are ready to pick up.Keep an eye on this news pa...

September 8, 2020

Picking up the Pieces

All of us have faced challenges over the last six weeks. We all have been saddened by the daily reports of those who have lost their lives, and the everlasting loss for their whānau and friends. A lot of small businesses – the backbone of our economy – will never be the same.  When they reopen it will be to a new world and a new way of doing business. Many people have lost their jobs or will return to a workplace that is irrevocably changed.So how do we face such an uncertainty? Some s...

April 30, 2020

Staying Ahead of the Game

March is the toughest month for pharmacists. It’s the month when we send in our annual portfolio of learning to the Pharmacy Council. This is one of the criteria enabling us to maintain our registration. No one enjoys it. Although we have had 12 months to prepare, like Christmas, inevitably everything is left to the last minute as we scramble to document all the meetings, seminars, and workshops we have attended over the previous year. Generally, it is the things that we enjoy or see a purpose...

March 27, 2020

Why I Still Get the Paper Delivered

Part of my routine each morning is to bring in the paper and read it over breakfast. My kids think I’m a dinosaur, and I realise that we paper readers are a dying breed. There was a recent price rise, which forced me to rethink whether keeping this habit was worthwhile, or just a waste of money.  I don’t like the fact that there is more and more advertising and less column inches. I don’t like the fact that a lot of the stories are reprinted from other papers. I don’t like...

February 25, 2020

Life Isn’t Always in a Straight Line

Last year, our whānau faced an unexpected crisis when my wife fell seriously ill. It made me realise that no one is exempt from the harsh realities of life. Although it was a difficult and unpleasant time, the experience has taught me a few things. How do we know what strength we have, or what we are capable of unless we are challenged?Looking back, I realise that coping with many small situations has strengthened me to face big situations. Every time I make a hard decision, or go through a cha...

January 26, 2020

Aspiration or Arrogance?

There are a few things in life that I really enjoy doing. One is relaxing and having a good laugh with friends. Another is watching rugby, particularly the All Blacks. Another is reading a good biography or autobiography. So, to combine two of these, I have just finished reading Wyatt Crockett’s biography Croczilla – a very good read, particularly as we are on the cusp of another rugby world cup.This quote on page 160 caught my eye:“There have been many accusations made against t...

September 21, 2019

The Rewards of Volunteering

Recently I was involved in the junior prizegiving ceremonies for two local sports clubs and a service organisation. All the events were well run, and the kids enjoyed them immensely.  It was great to see their efforts rewarded. The thing that struck me the most was the enthusiasm and commitment of the volunteers who give up their time to run the clubs. Hours and hours of unpaid work go into it.Our community thrives because of the selfless participation of these people – whether it’s coa...

August 31, 2019

What Can I Give Someone Who’s at the End of Their Life?

Over the period of a month recently, our family faced a crisis, and this gave me pause to remind myself what the important things are in life. While visiting the hospital I came into contact with many people at the end of their lives. It was sad, confronting, and thought-provoking. I witnessed families facing hard decisions about the ongoing care of loved ones. Or, sadly, how to make their last days as comfortable as possible.  The patients in the ward had obviously lived full and happ...

August 1, 2019

Getting Mow-tivated

The other day a customer said, “The best way to make sure my house is clean, is to invite someone over for dinner!” I laughed about that. But somehow, it rang true. If I want to make sure our section is tidy, I invite my Dad over. His garden is like a park, and just knowing he is coming motivates me to get out behind the lawn mower. Is it that we are worried about what other people think of us, or is that we need to put ourselves under pressure to do the things we know we should do anyway?&n...

June 27, 2019

Sorry, I Didn’t Get What You Said

There have been numerous occasions when I’ve acted on what I thought someone said, only to find out that I had completely the wrong end of the stick. And vice-versa.  In the pharmacy the other day, this occurred in my interaction with one of the staff. Luckily it wasn’t a serious conversation and there weren’t any dire consequences. But it caused me to think.Yes. I may be facing you, and seeing your mouth open and close, but what I’m hearing is not what you’re saying. As the quote...

May 30, 2019

Brand Loyalty Is Not Just About the Money

Many customers are drawn to a business solely because of the money they can save by shopping there. People are also becoming more fickle when bargain-hunting – they will switch brands in a heartbeat if they can get a better deal across the road from their regular supplier, or online. There is another kind of customer, and perhaps another kind of business, where loyalty built over time plays a big part in the relationship. What’s going on here, and why is it important?The interesting thing is...

May 13, 2019 Posts 1-11 of 11 | Page
 

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